FAQ

How can I contact customer support for assistance?

You can reach our customer support team through our contact us page on the website or by live chat bolt, Facebook page or calling our customer service hotline at 0522153117.

How can I place an order on your website?

It is simple, browse our website, select the items you want to purchase, add them to cart or directly click on buy now and proceed to checkout. Follow the easy steps to complete your order.

What payment methods do you accept?

We currently use cash on delivery (COD), and planning to incorporate other payment options including PayPal, Stripe, credit cards and debit cards.

3. What are your shipping options and delivery times?

We offer normal shipping option now, the estimated delivery time is mostly indicated on the product page, but may varies due to factors which are out of our controls.

How can I track my order?

We made it simple, just click on "Track Order" link given on the top righ corner of the our website home page. Enter your order number and check the status updates.

What is your return policy?

Our return policy allows returns for damaged or incorrect items. Please refer to our Return and Refund Policy for specific details on eligible products and the return process, indicated in our Terms and Conditions page.