NEWSLETTER

Terms and Conditions

Last Updated: [11/10/2023]

Welcome to www.azystyles.ae ("we," "us," or "our"). These Terms and Conditions ("Terms") govern your use of our website and the services provided through it. By accessing or using www.azystyles.ae, you agree to be bound by these Terms. If you do not agree to these Terms and Conditions, please refrain from using our website.

1. Website Usage

1.1. You must be at least 18 years old to use our website. If you are below this age, you may only use our website with the involvement of a parent or legal guardian.

1.2. You are responsible for ensuring the security of your account and password used to access www.azystyles.ae. Any of the activities performed under your account are your responsibility.

2. Products and Orders

2.1. The products displayed on our website are offered for sale subject to availability.

2.2. By placing an order, you agree to provide accurate and complete information. We reserve the right to cancel any order at our sole discretion, including, but not limited to, orders that appear to be fraudulent or violate our Terms and Conditions.

2.3. We reserve the right to refuse service to anyone, for any reason, at any time.

3. Prices and Payments

3.1. All prices on www.azystyles.ae are in United Arab Emirates Dirhams (AED) and are inclusive of applicable taxes unless otherwise stated.

3.2. We accept payments through the methods specified on our website. You agree to provide accurate and valid payment information.

3.3. Payment is required at the time of placing an order or cash payment on delivery of the product/s. Orders will only be processed and shipped upon successful Name, address, phone/cell number confirmation in case of cash on delivery (COD), or/and payment confirmation in case of digital payment.

4. Shipping and Delivery

4.1. Shipping and delivery information, including estimated delivery times, is provided on our website by clicking on the “Track Order” indicated on the top right of the main page.

4.2. www.zystyles.ae will not be liable for any delays in shipping or delivery that are beyond our control, such as delays post shipping or carrier disruptions.

4.3. In the event of non-delivery or damaged goods, please refer to our Return and Refund Policy for resolution procedures.

5. Returns and Refunds

5.1. Our Returns and Refunds Policy governs the process for returning products and obtaining refunds. Please review this policy for detailed information.

5.2. We reserve the right to assess the condition of returned products before processing a refund.

6. Intellectual Property

6.1. All content on www.azystyles.ae, including text, images, logos, trademarks, and graphics, is the property of www.azystyles.ae and protected by intellectual property laws.

6.2. You may not use, reproduce, modify, or distribute our content without our explicit written permission.

7. Limitation of Liability

7.1. www.azystyles.ae and its affiliates, directors, employees, or agents will not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products.

7.2. In no event shall our liability exceed the total amount paid by you for the product or service in question.

8. Indemnification

8.1. You agree to indemnify and hold harmless to www.azystyles.ae and its affiliates from any claims, damages, losses, liabilities, costs, or expenses arising from your use of our website or violation of these Terms.

9. Termination

9.1. We may terminate or suspend your access to www.azystyles.ae at any time and without prior notice for any reason, including, but not limited to, violation of these Terms.

10. Governing Law and Jurisdiction

10.1. These Terms and your use of www.azystyles.ae shall be governed by and construed in accordance with the laws of the United Arab Emirates (UAE).

10.2. Any disputes arising from these Terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of the United Arab Emirates (UAE).

11. Amendments

11.1. www.azystyles.ae reserves the right to update or modify these Terms at any time without prior notice. The latest version of the Terms will be posted on our website.

Shipping Policy

At www.azystyles.ae ("we," "us," or "our"), we strive to provide a seamless shopping experience for our customers in the United Arab Emirates (UAE). This Shipping Policy outlines the details of our shipping process, including shipping costs including VAT and delivery time.

1. Shipping Zones and Costs

1.1. We offer shipping throughout the UAE, including the remote areas. For orders within the UAE cities, the following shipping costs apply:

• Standard Shipping charges in accessible/cities areas: AED 14 (Free for orders above AED 200)

• Remote areas Shipping charges and time will be higher and time of delivery may be longer than standard shipping time in accessible/cities areas  (Free for orders above AED 200)

• Express Shipping: Available for selected products and locations indicated on the product page.

1.2. Shipping costs are calculated based on the total order value (product price + applicable taxes) and the selected shipping method.

2. Delivery Times

2.1. The estimated delivery time for each product is specified on the respective product page. Please note that these are approximate delivery times and may vary based on product availability, location, and other factors.

2.2. Orders are usually processed within the same day of purchase except for weekend/holidays. Once your order is dispatched, you can track and check the current status of your order by clicking on track order. You may receive a confirmation email with tracking details.

2.3. While we make every effort to ensure timely delivery, we shall not be liable for any delays caused by circumstances beyond our control, such as carrier disruptions, failure to contact at time of delivery or out reach address.

3. VAT Charges

3.1. As per UAE regulations, Value Added Tax (VAT) will be charged on all eligible products and other costs where applicable.

3.2. The applicable VAT rate is currently VAT Rate 5% and is subject to change as per UAE laws.

4. VAT inclusion:  VAT charges are included in your order total payment at the checkout page.

5. Order Tracking

5.1. You can track the status of your order through the tracking information provided in the shipping confirmation email or by clicking on Track Order on the top of the home page of our website.

5.2. If you encounter any issues with tracking your order, please contact our customer support team, and we will be glad to assist you.

6. Shipping Restrictions

6.1. Some products may have shipping restrictions due to their size, or weight, or might be due to inaccessible zone for the courier service we use for shipping. We apology and have the right to cancel such orders even without contacting the customer/s.

7. Undeliverable or Returned Packages

7.1. In case of an undeliverable package due to incorrect address or any other reason, we will attempt to contact you via provided phone number or WhatsApp provided in time of placing order, to resolve the issue.

7.2. If a digital payment order package is returned to us due to non-delivery or refusal, a refund will be issued for the product cost minus shipping charges and any associated return fees.

8. Contact Us

8.1. If you have any questions or concerns regarding our Shipping Policy, please click on contact us link.

Return and Refund Policy

Kindly go through our return and refund policy and understand it properly for various products in different categories:

 General Return Policy:

All those products which are displayed on our promotional page or on clearance sale are non-refundable and non-exchangeable unless they are damaged or not as described.

Hygiene Linked Products:

Some products like Lingerie and undergarment products ordered are non-returnable and non-refundable due to hygiene concerns.

Beauty & Cosmetics and gifts Products:

We do not accept returns for products listed under beauty & cosmetics products. Unsealed, damaged, or used items won't be accepted for return. Some products such as lipsticks, concealers and mascaras in beauty & cosmetics, and fragile as well as gifts containing fresh flowers or similar item cannot be returned under any condition.

Online Payments:

Payment discounts may apply to online payments please contact our customer support to check if the product you purchase qualify for online payments discount or not, but refunds will deduct any applied coupons or discounts.

Understand the Return Costs:

Return courier charges** apply if the product is not as described or damaged upon delivery. Customers are responsible for return charges in case of a product dislike or size change.

Discounts and Coupons:

Products purchased on special coupons or under discounts are subjected to deduction of that particular amount waived in either of the case mentioned here during the purchase, when requested for return or refund. 

 

**A fee of AED 10 to AED 20 will be charged for each return pickup.

Refunds will be issued through the original payment method after the verification of the customer and his details for release of the refund amount. Products ordered under special sale and on promotion are not eligible for return.

Product color or shade may slightly vary due to studio lighting and photography.

 

Incorrect, missing or damaged items:

Contact customer service within 7 days for incorrect, damaged, or missing items. Upload the images of the damaged items product by logging in to your account on our website under return and exchange option given at the top of the main page, give details of the damaged product.

 

Non-Returnable Products and charges:

Orders with missing packaging, lingerie, undergarments, swimwear, beachwear, or makeup items cannot be returned.

Used or reconditioned products, as well as those with broken or removed tags, are non-returnable.

How to initiate return or refund?

Customers can create a return request via option given on the main page of our website through their account. Contact customer service for assistance if needed.

 

Note: Original shipping charges are non-refundable even if you received products under free shipping option.

Please feel free to contact us if you need clarification on any of the above mentioned key points.

Payment and Security Policy

At www.azystyles.ae ("we," "us," or "our"), we are committed to providing a secure and convenient shopping experience for our customers in the United Arab Emirates (UAE). This Payment and Security Policy outlines the procedures for payment processing and the measures we take to ensure the protection of customer data.

1. Accepted Payment Methods

1.1. We currently accept the following payment methods for orders placed on www.azystyles.ae:

•Cash on Delivery (COD): Pay for your order in cash upon delivery available for select locations and order values.

We will update other payments methods soon such as PayPal and Stripe.

2. Currency

2.1. All transactions on www.azystyles.ae are conducted in the United Arab Emirates Dirham (AED).

3. Payment Security

3.1. Azystyles.ae prioritizes the security of customer payment information. We are plaining to utilize industry-standard Secure Socket Layer (SSL) encryption to protect sensitive data during the digital payment process. SSL encryption ensures that all communication between your browser and our servers remains confidential and secure.

4. Payment Processing

4.1. When you place an order on Azystyles.ae, your payment will be authorized and verified through our secure payment gateway.

4.2. Once your payment is successfully processed, you will be updated by our customer care team or you may receive an order confirmation email with details of your purchase.

5. Cash on Delivery (COD)

5.1. Cash on Delivery (COD) is available for select locations and order values. If you choose COD as your payment method, please ensure you have the exact order amount in cash at the time of delivery.

5.2. Our delivery team will not request or accept any additional payments beyond the order total.

6. Data Security

6.1. www.azystyles.ae takes data security seriously. We employ stringent measures to protect your personal information and ensure it is not accessed, shared, or misused by unauthorized parties.

6.2. By using our website, you consent to the collection and processing of your personal information in accordance with our Privacy Policy.

7. Cookies and Tracking

7.1. www.azystyles.ae uses cookies and tracking technologies to enhance your browsing experience and provide personalized services.

7.2. By continuing to use our website, you consent to the use of cookies as described in our Cookie Policy.

8. Reporting Security Incidents

8.1. If you suspect any security incidents or encounter any unusual activity related to your account or payment information, please contact our customer support team immediately.

9. Contact Us

9.1. If you have any questions or concerns regarding our Payment and Security Policy, please contact us by clicking on Contact Us link. Our customer support team will be glad to assist you.

Terms of Use

Welcome to www.azystyles.ae ("we," "us," or "our"). These Terms of Use ("Terms") govern your access and use of our website and its content. By accessing or using Azystyles.ae, you agree to comply with these Terms. If you do not agree to these Terms, please refrain from using our website.

1. Intellectual Property

1.1. All content on www.azystyles.ae, including text, images, logos, trademarks, and graphics, is the intellectual property of www.azystyles.ae and protected by copyright and other applicable intellectual property laws. If you see any content you think violate your IP rights please provide us the details of images/its origin place and date on our contact us link, we will immediately remove after cross checked by our IP expert consultants.

1.2. You may not reproduce, distribute, modify, or display our content without our explicit written permission.

2. Website Use

2.1. You agree not to disrupt, interfere, or tamper with the functioning of our website or its associated systems.

3. User-Generated Content

3.1. If www.azystyles.ae allows user-generated content on its social media platforms, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and distribute your content on our website and other promotional materials.

3.2. You are solely responsible for the content you contribute via email/our social media platforms, ensuring that it does not infringe upon any third-party rights or violate applicable laws.

4. External Links

4.1. www.azystyles.ae may contain links to external websites. We are not responsible for the content, privacy policies, or practices of these third-party websites.

4.2. Visiting external websites through links on our website is at your own risk.

5. Disclaimer of Warranties

5.1. www.azystyles.ae is provided "as is" without any warranties unless and until mentioned on the product page, express or implied.

6. Limitation of Liability

6.1. Azystyles.ae and its affiliates, directors, employees, or agents shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use or inability to use our website.

7. Governing Law and Jurisdiction

7.2. Any disputes arising from these Terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of the United Arab Emirates.

8. Changes to the Terms

8.1. www.azystyles.ae reserves the right to update or modify these Terms at any time without prior notice.

8.2. The latest version of the Terms will be posted on our website.

Cookies Policy

www.azystyles.ae ("we," "us," or "our") uses cookies and similar technologies on our website to enhance your browsing experience and provide personalized services. This Cookies Policy explains how we use cookies and your options regarding their management.

1. What Are Cookies?

1.1. Cookies are small text files stored on your device (computer, smartphone, tablet) when you visit our website. These files collect information about your browsing behavior and preferences.

1.2. Cookies help us improve the functionality and performance of our website, tailor content to your interests, and provide a smoother user experience.

2. Types of Cookies We Use

2.1. Essential Cookies: These cookies are necessary for the basic functioning of our website and enable you to navigate our pages, use essential features, and access secure areas.

2.2. Performance Cookies: These cookies collect anonymous information about how visitors use our website. They help us understand which pages are the most popular, monitor website traffic, and identify areas for improvement.

2.3. Functionality Cookies: These cookies remember your preferences and choices to enhance your experience on our website. For example, they can store your preferred language, font size, or location settings.

2.4. Advertising and Targeting Cookies: These cookies track your browsing habits and allow us to show you targeted advertisements that align with your interests. They may be used by third-party advertisers and social media platforms.

3. Third-Party Cookies

3.1. www.azystyles.ae  may use third-party services that also place cookies on your device. These cookies are subject to the privacy policies of the respective third-party service providers.

3.2. We may use third-party analytics services to monitor and analyse website traffic and usage patterns. This helps us improve our website's performance and user experience.

4. Cookie Management

4.1. By continuing to use www.azystyles.ae, you consent to the use of cookies in accordance with this Cookies Policy.

4.2. You can manage or disable cookies through your web browser settings. Please refer to your browser's Help section for instructions on how to do this. However, please note that some features of our website may not function properly without certain cookies.

5. Changes to the Cookies Policy

5.1. www.azystyles.ae reserves the right to update or modify this Cookies Policy at any time without prior notice.

5.2. The latest version of the Cookies Policy will be posted on our website.

6. Contact Us

6.1. If you have any questions or concerns regarding our Cookies Policy, please contact us, our customer support team will be glad to assist you.

 

www.azystyles.ae Customer Support and Contact Information

Welcome to www.azystyles.ae ("we," "us," or "our"). We are committed to providing exceptional customer support and ensuring that your shopping experience is enjoyable and hassle-free. If you have any questions, concerns, or need assistance, our dedicated customer support team is here to help.

Contact Information

• Customer Support for general inquiries, order-related questions, or assistance with our products and services, please reach out to our customer support team.

• Customer Support: If you prefer to speak with our customer support representatives directly, you can WhatsApp or Call using our customer service support chat.

Assistance with Orders

Our customer support team is available to assist you at every step of your order journey. Whether you have questions about product availability, payment options, or tracking your shipment, we are here to help.

Product Information

If you need more details about a specific product, our customer support team can provide you with accurate and up-to-date information. Feel free to inquire about product features, materials, sizing, and any other relevant details to make an informed purchase decision.

Returns and Refunds

For inquiries regarding returns, exchanges, or refunds, our customer support team can guide you through the process and help resolve any issues promptly. We are committed to ensuring your satisfaction with our products and services.

Feedback and Suggestions

We value your feedback and suggestions to improve our services and enhance your shopping experience. If you have any feedback or ideas, please don't hesitate to share them with us.

Security and Privacy Concerns

Your security and privacy are of utmost importance to us. If you have any concerns related to the security of your account or the handling of your personal information, please let us know, and we will address them promptly.

Reporting Issues

If you encounter any technical issues, website errors, or suspicious activities, please report them to our customer support team. Your prompt reporting helps us maintain a secure and smooth shopping environment for all users.

Social Media and Other Platforms

You can also connect with us on social media platforms like [list social media platforms]. Follow our pages for the latest updates, promotions, and exciting content.

Contact Us Form

For your convenience, we have a "Contact Us" form on our website. You can fill out the form with your inquiry or message, and we will respond to you as soon as possible.

At www.azystyles.ae, we are committed to providing exceptional customer support and ensuring that your shopping experience is nothing short of delightful. Your satisfaction is our priority, and we look forward to serving you.

Community Guidelines for www.azystyles.ae

Welcome to the www.azystyles.ae community! We value the engagement and participation of all our users, and we strive to maintain a positive and respectful environment for everyone. To ensure a vibrant and safe community, we have established the following Community Guidelines:

1. Respectful Communication

• Be courteous and respectful when interacting with other community members, including fellow shoppers, customer support representatives, and administrators.

• Avoid using offensive language, hate speech, or discriminatory remarks.

• Refrain from engaging in personal attacks, harassment, or bullying behaviour.

2. Appropriate Content

• All content shared within the www.azystyles.ae community should be relevant to our products, services, or related topics.

• Refrain from posting spam, advertisements, or unrelated content on website and our social media platforms.

3. Intellectual Property

• Respect copyright laws and only share content that you have the right to use or own.

• Do not post content that infringes upon the intellectual property rights of others, including trademarks, logos, or copyrighted material.

4. Privacy and Personal Information

•Do not share personal information, such as contact details, addresses, or financial information, in public community spaces.

•If you have a specific concern or inquiry, contact our customer support team privately through the designated channels.

5. Community Support and Feedback

• Offer helpful and constructive feedback to assist fellow community members.

• Share your experiences and insights in a positive manner to enhance the overall community engagement.

6. Compliance with Laws

• Adhere to all applicable laws, regulations, and guidelines, including those related to online conduct and e-commerce practices.

7. Reporting Violations

• If you come across any content or behaviour that violates these Community Guidelines, please report it to our customer support team.

8. Consequences of Violations

• Failure to comply with these Community Guidelines may result in warnings, temporary restrictions, or account suspension.

• www.azystyles.ae reserves the right to remove or edit any content that violates these guidelines without prior notice.

9. Community Updates

• These Community Guidelines are subject to change as needed to maintain a positive community environment.

By participating in the www.azystyles.ae community, you acknowledge and agree to follow these guidelines. Your contributions are essential in shaping a vibrant and respectful community for all users. Thank you for being part of our community!

Regards

AZY STYLES